Resolve Issues Before Guests Even Notice

We help hotel teams capture and resolve maintenance issues instantly—so every stay feels seamless.

Great guest experiences depend on everything working—quietly, reliably, and on time.

Resolve issues early—before they impact reviews or bookings.

Guest reviews are public, permanent, and expensive to fix

Eliminate manual coordination and streamline communication.

Your front desk can't be the maintenance dispatcher

Track every issue and stay ahead of what needs fixing.

Maintenance backlog grows invisibly until it becomes a crisis

A system your entire hotel can rely on

A system your entire hotel can rely on

Structured reporting, instant routing, and real-time communication—everything working together in one platform.

Instant Issue Reporting from Every Room

Guests or staff scan a QR code and report issues in seconds—no apps, no friction, no delays.

Structured Reports in One Dashboard

Every report is organized, categorized, and easy to act on—so nothing gets missed or misunderstood.

Assign Issues Instantly

Send tasks to the right team or contractor with one tap—no back-and-forth, no confusion.

Reach Technicians Where They Already Are

Workers receive instant notifications, accept jobs, and respond directly.

Frequently Asked Questions

No. Staff simply scan a QR code posted in each area. The form opens in their browser — no app needed.

Yes. Fixfly supports multiple locations from a single dashboard with property-based filtering.

Instantly. Staff receive WhatsApp or email notifications the moment a new issue is reported.

Yes. The dashboard gives you real-time visibility into all open, in-progress, and resolved issues.

Yes. Every report includes timestamps, photos, assignments, and resolution details — perfect for audits.

Fixfly eliminates scattered WhatsApp messages and manual tracking. Everything is structured, tracked, and searchable in one place.

Ready to see Fixfly in action for your team?

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Fixfly in action